Guest Post: A Marketer’s Perspective on CSR

Neil Blakesley is a long time colleague and VP of Marketing at BT Global Services.  He was also an early supporter of my foray into social media three years ago – not something all VP’s of Marketing are comfortable with even now!  Neil recently recorded a short video interview for Shama Kabani for her Dallas TV spot “Socially Sound with Shama.”.   I spoke to him over the phone afterwards and asked him to expand on his thoughts on CSR from a marketer’s perspective for this guest post.

Well to be honest, Kevin, I could have spoken on the interview for another …

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Where are you on the journey?

I have a penchant for simple models and frameworks.  In developing a presentation recently I used what I perceive as a three stage evolution of the corporate responsibility journey;  (1) how we give it away, (2) how we spend it and (3) how we make it.   The “it” of course is  money.

Stage 1; How we give it away. The traditional mode of corporate responsibility delivered through philanthropy, community investment and volunteering.  We make a profit and then we find ways to give it away for the good of society, sometimes referred to by the phrase ‘giving

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Procter & Gamble Makes Great Strides in CR

I have noticed a number of interesting CR initiatives from Procter &Gamble hit the press recently.  I like to watch what BT’s big customers are doing in this space, and P&G is one of our big customers!  In 2008 we signed a $650 million outsourcing deal with them.

I have a vision that in time, companies will include sustainability criteria in selecting target customers, similar to how we include them in selecting our vendors.  After all, if you believe companies that implement good sustainability practices are more likely to be around for the long haul, you would be crazy not …

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