Catalyst or Irritant?

I have thought long and hard about my role and how best to characterize it.   When I started in the field I made my mind up very quickly that I would not make much progress if I considered myself as having been appointed to police the activities of employees. Policing might be a very valid approach for someone in a compliance role, but in a role beyond compliance, people would simply stay below my radar screen.

As I have written before on employee engagement, I see my role as to release enthusiasm, generate momentum and then harness people’s passion …

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